Legal
Privacy Policy
Last updated: 2 November 2026
Demo template. Describes what this app actually collects and does today. It is not legal advice — review it with a lawyer (including against India's Digital Personal Data Protection Act, 2023) and fill in the bracketed details before launch.
1. What we collect
| Data | Why |
|---|---|
| Mobile number | Sign-in with OTP, and sharing with the other side only when you choose to share it. |
| Name, email (optional), city, profile photo (optional), whether you want to buy or sell | Your profile and a personalised home screen. |
| KYC: method, ID type, only the last 4 digits of your ID number, name on ID, ID images and selfie (manual upload) | Confirming who you are. ID images and selfies are kept in private storage, visible only to our KYC staff. |
| Listing details, photos, videos and documents | Showing your listing and verifying it. Business name, exact address, map pin and documents are hidden from the public. |
| Interest requests, messages, visit bookings, feedback and reports | Running the buyer–seller conversation, visits, trust scores and safety. |
| Payment records (amount, status, reference) | Verification and featured-listing payments. We do not store card or bank details. |
| Listing views | Counting views and unique visitors for sellers' analytics. Logged-in visitors are counted by account; others by a one-way hash of IP address and browser — the raw IP is not stored for this. |
| Staff activity (sign-ins with IP address, admin actions) | Security and accountability (audit log). |
2. Cookies
We use only the cookies needed to keep you signed in (a marketplace session cookie, and a separate one for staff). No advertising or third-party tracking cookies.
3. Who can see your data
- Everyone: public listing content (title, area and city, category, key numbers, price, photos, verification badge).
- A buyer you approve: your business name, exact address and map pin; your phone number only if you choose to share it.
- The seller you contact: your name, buyer type, budget range and message; your phone number only if you choose to share it.
- Our staff: what they need to verify listings, review KYC, handle reports and support you.
- Service providers that run the app for us: Google Firebase (phone sign-in), our hosting and database provider, and the map provider (OpenStreetMap) for map tiles and address search when you use the map picker.
We do not sell your personal data.
4. How long we keep it
While your account is active, and afterwards only as long as needed for legal, tax, dispute or safety reasons. You can ask us to delete your account; some records (such as payments and the audit log) may be kept where the law requires.
5. Security
Private documents are served only to authorised people; sessions use random tokens that are stored hashed; staff use separate sessions that expire after 30 minutes of inactivity; staff actions are logged. No system is perfectly secure — please protect access to your phone.
6. Your rights
You can ask to access, correct or delete your personal data, withdraw consent, and nominate someone to act for you, as provided under Indian law. Contact our grievance officer below; we aim to respond within 30 days.
7. Children
Easyexit is not for anyone under 18, and we do not knowingly collect their data.
8. Changes
We will post updates here and, for significant changes, tell you in the app.
9. Contact / Grievance Officer
[Name], [Company legal name], [address] — [privacy email].
See also: Terms & Conditions · Privacy Policy